Sennheiser Tour Guide System - Frequently Asked Questions

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SIMULTANEOUS TRANSLATION AND HEARING SUPPORT SYSTEMS

The portable Sennheiser 2020-D TourGuide system allows 6 (license free) channels to be used at the same time. Using fixed transmitters allows an additional 2 channels so up to 8 to be used together.

There is no limit to the amount of receivers that can be used on a system.

TourGuide systems are very easy to use. The presenter simply removes the radio microphone transmitter from the charger/storage case and switches it on. The receivers are then removed and distributed to the listeners. The receivers automatically switch on when they are worn so battery life is maximized. The listeners then select the appropriate channel on the large liquid crystal display (channel selection can be locked if needed) and adjust the volume to a comfortable level. The system is now ready for up to 8 hours of continuous use.

When the event has finished, the receivers are collected and placed in the charger/storage case. Once the receivers are all in the case they can all be selected to the same channel by simply pressing the copy button. The receivers take only 2.5 hours to recharge and the system is ready for use again. It is as simple as that!

TourGuide systems are used where normal conversation between a presenter and listeners is difficult. This could be due to background noise, not wanting to disturb other people in the same environment or when communicating with a large group.

Examples of use

TourGuide systems can be used for tours conducted on the factory floor of businesses so the guide doesn’t have to shout and compete with noisy machinery when taking visitors around their facilities. Systems are also used for on the job staff training.

When tour guides are taking visitors or tourists around galleries, cathedrals or other noise sensitive environments TourGuide systems are ideal. The guide simply whispers into the microphone and the users adjust their own volume on the receivers so everybody hears comfortably without disturbing others. As TourGuide systems are radio based wireless systems they also work outside .e.g. for castle tours, working farm tours, near noisy roads/airports or for audio descriptions for visually impaired people. TourGuide allows users the freedom of movement while helping to keep the group together and stay focused.

TourGuide systems are used for simultaneous interpretation at public meetings. The wireless portable transmitter allows the translator to be mobile and to set up quickly without having to worry about the trip hazard of power leads.

Fixed installation TourGuide systems can be used in museums, galleries, stately homes or even bus/boat tours as a pre-recorded multi-lingual description/tour can be transmitted. The visitors listen to the guided commentary via their receiver as they move.

TourGuide System- Frequently Asked Questions

A tour guide system (known as TourGuide by Sennheiser, the manufacturer) is a portable radio system used to transmit an audio message from a presenter to listeners. The presenter simply speaks into a radio microphone transmitter and the listeners use wireless lightweight receivers to hear the message. The latest system from Sennheiser is the TourGuide 2020-D, for an overview of the system-Click here!

The transmitter is available as a portable hand held microphone, bodypack with head worn microphone or installation version. Receivers are lightweight stethoset type, or bodypack for use with either headphones or induction loop. Both the microphone and receivers have rechargeable batteries and are charged in a charger/storage case.

What is a Tour Guide system?

Where are TourGuide systems used?

How easy are TourGuide systems to use?

How many systems can be used together?

Are there other types of TourGuide system?

What is the range of the system?

The TourGuide 2020-D system has a range of up to 100 meters outside and about 50 meters indoors.

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What types of receiver are available?

The Sennheiser 2020-D TourGuide system is available with either a Stethoset or Bodypack receiver.

Other TourGuide systems are available which use bodypack receivers. This allows enclosed headphones to be used for very noisy environments or neck worn induction loops for hearing aid wearers. Sennsis supply and maintain all Sennheiser TourGuide systems.